GENERAL INFORMATION
ALL SALES FINAL.
ALL CLAIMS VOID AFTER 3 DAYS OF RECEIVING YOUR ORDER.
For customer service, please email contact@twileytm.com with your order#.
Average response time is 1 to 3 business days.
SHIPPING TIMES
Our shipping times vary from 1 to 5 weeks unless stated otherwise in the product description.
Please contact customer service for ETA, or if your order is time sensitive.
SHIPPING OPTIONS
Your order will ship via the method selected at checkout once it arrives at fulfillment. Express orders will also receive priority when the inventory received is insufficient for all orders.
Standard - USPS Ground or equivalent, 4-6 business days transit.
Express - USPS Express or equivalent, 1-2 business days transit.
Overnight - Fedex Overnight or equivalent, 1 business day transit.
Transit times do not include processing (1-2 days). All options may not always be available. Buyer is responsible for local duties and taxes.
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